Solara Construction respects your privacy and is committed to protecting your personal and corporate data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, blog, live chat, and support plugins.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data gathered automatically through our website technology:
- Contact Information: Name, corporate email address, phone number, and company name when you fill out forms or use our live chat.
- Project Data: Site data, specifications, and files uploaded through our website plugins.
- Technical Data: IP addresses, browser types, and cookies used to optimize your website experience and manage live chat sessions.
2. How We Use Your Information
We use the gathered information to:
- Operate, maintain, and secure our website plugins and live chat tools.
- Respond to project inquiries, quote requests, and support tickets.
- Publish community notifications, traffic alerts, and project milestones via our blog.
- Comply with industry regulations and legal requirements for industrial and civil engineering sectors.
3. Data Sharing & Third-Party Plugins
We do not sell your personal or corporate data to third parties. However, we utilize specific digital tools to process your information:
- Live Chat & Website Plugins: Data entered into these systems may be processed by our contracted software vendors strictly to provide the service.
- Legal Obligation: We may disclose information if required by law or to protect active site safety during an investigation.
4. Data Security
We implement robust electronic and administrative security measures to prevent unauthorized access to your project files and personal information. However, no digital transmission over the internet can be guaranteed as 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of the personal data you have shared with us through our site. You can exercise these rights by contacting us through our digital support portal.
